FAQ PAGE

One Stop Bow Shop - Frequently Asked Questions:

1. How do I know what size of hairbow to order?
Most of our pages have size charts to show you the product size on a child.

2. What type of hardware do you offer?
We offer alligator slide and barrettes.
 Alligator Slide
 Barrette

3. How long will the order take to process?
Most orders are shipped within 1-3 business days of ordering. 
During Big Sales the processing time is typically 2-5 business days, however processing time may vary.

4. How much and how fast is shipping?
We offer FREE standard shipping on orders over $30, which takes 1-6 business days to get to you after we process.
Priority Shipping -1/3 business days for only $8, you get tracking and your order moves to the front of the line for fastest processing available!

5. What State do you ship from?
Texas

6. Where are your hairbows made?
Texas

7. Do you have a physical store front?
We have a retail space inside Gracie Lane Collections in Arlington, Texas
4720 S Cooper St, Arlington TX 76017- Hours of operation M- W 10-6 Thurs 10-7 Friday - Sat 10-6

8. What is your office phone number and hours of opperation?
817.908.2693 Monday - Friday 8 AM - 4 PM, please leave a message if we do not answer and we will call you back!

9. What is the best email for questions?
theonestopbowshop@gmail.com 

10. Where can I follow you on Social Media? 
Facebook    Instagram

11. What are Bowbucks and how do I redeem them?
Bowbucks are like CASH! Who doesn't like that idea.
When One Stop Bow Shop offers Bowbucks it is typically for $5 back for every $20 spent to redeem at a later date. We will let you know that date when offering Bowbucks and we will also put it on the voucher that we mail to you. In addition to that we will also email you your code closer to time for redemention. Bowbucks can expire and are to be used during times writen/emailed to you. When you redeem Bowbucks you need to type your voucher code in the gift certificate area at checkout. Do not use as a promo code- it will say that your code is invalid, this is because you don't have a coupon you have "cash" to spend! 

12. What is the return/exchange policy?
All Sales Are Final. Please view our size charts and if you have questions on sizing please contact us at
theonestopbowshop@gmail.com 

13. How do I go about subscribing to The Bow Box?
Subscribing to The Bow Box is easy! Click Here pick the current month, click keep it coming.
Pay with a credit card at checkout not paypal (we do not have access to your paypal account monthly). 

14. Is there a way to change payment on The Bow Box?
Yes, if you need to change your credit card information on file please email or call us.
theonestopbowshop@gmail.com 817.908.2693
Unfortunately the computer system does not let us know when you change information in your account area. 

15. How do I cancel my monthly box subscription?
We require a 7 day notice on bow box cancelations. Canceling the subscription is easy however just email us at theonestopbowshop@gmail.com and let us know that you wish to no longer receive it. We will email you back once we get your request to cancel. 

16. Where can I read on customer experiences?
We have so many positive reviews on Google! Click Here to read them!

17. What other offers/incentives does your company have?
Our Mobile Club for exclusive deals is worth it!
Enter and you could Win a Free Bow Box! Winner texted every Weds.
Text: Bow Shop To: 31996
 4 Msgs/Month. Reply STOP to cancel, HELP for help. Msg&data rates may apply.

18. How do I clean my hairbows?
Most of our Hairbows are Maching Washable! You can spray and wash them, throw them in a mesh washable bag or just throw them in the washer with clothes or by itself. Let your hairbows air dry. You can throw them in the dryer if you would like, we don't suggest that, however if you do take them out from the dryer right when it stops so it does not crease your hairbow.
The only styles I would not throw in the washer are: metallics & sheers due to they are very delicate.